Struggling with staffing challenges? Our services include making appointments and taking all calls, phone answering services, insurance verification, filing materials and exams, insurance follow-ups, EOB posting,  appointment confirmations, recall, lab tracking, bill reconciliation, team audits, and much more.

We Make a Difference:

My Business Care Team (MyBCAT) offers specialized global staffing solutions for optometry and ophthalmology practices. Founded by Ankit Patel, we currently partner with over 80 offices across the United States and Canada. 

Services Offered:

• ✅ Experienced and Specialized Agents: Our agents are specially trained for optometry and ophthalmology, handling complex inquiries and tasks with precision. MyBCAT’s rigorous training, including secret shopping, ensures top performance and clear communication. 
• ✅ All-Inclusive Management: MyBCAT handles hiring, training, and management, providing a dedicated US-based client success manager at no extra cost. Our agents are cross-trained, ensuring seamless service with no downtime. 
• ✅ Unmatched Customer Service: With full-time support teams, our clients save 5-10 hours weekly on management tasks. If an agent is unavailable, a fully trained substitute steps in to maintain continuity and quality.
• ✅ Cost-Effective Staffing Solutions: MyBCAT offers remote staffing at $8-12 per hour, including all management costs, helping practices keep non-doctor staff expenses within the ideal 20-24% range of revenue.
  

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👉 ODoF Promo: $250 OFF Set-Up, Simply mention the promo code ODF when booking your consultation to claim this special offer!

🖥️ Reduce Your In-Office Workload and Lower Your Costs. Schedule Your Free Consultation Today!

📧  Nathan Prodell | Client Manager | nathan@mybcat.com